Available Plans
Free Plan
Perfect for testing and small projects. Features:- 1 agent
- 100 messages per month
- Basic knowledge base
- Standard support
- Community access
Student Plan
Special pricing for students and educators. Features:- 3 agents
- 1,000 messages per month
- Advanced knowledge base
- Priority support
- All Free plan features
Starter Plan
Best for small businesses getting started. Features:- 3 agents
- 5,000 messages per month
- Advanced knowledge base
- URL scraping (100 pages/month)
- Email support
- All Free plan features
Business Plan
For growing businesses with higher traffic. Features:- 10 agents
- 25,000 messages per month
- Unlimited knowledge base
- URL scraping (1,000 pages/month)
- Advanced analytics
- Priority support
- Custom branding
- All Starter plan features
Pro Plan
For enterprises with advanced needs. Features:- Unlimited agents
- 100,000 messages per month
- Unlimited knowledge base
- URL scraping (10,000 pages/month)
- Advanced analytics
- Dedicated support
- Custom integrations
- SLA guarantee
- All Business plan features
Enterprise Plan
Custom solutions for large organizations. Features:- Everything in Pro plan
- Custom message limits
- Dedicated infrastructure
- Custom SLA
- On-premise deployment options
- Custom integrations
- Dedicated account manager
Feature Comparison
| Feature | Free | Starter | Business | Pro | Enterprise |
|---|---|---|---|---|---|
| Agents | 1 | 3 | 10 | Unlimited | Unlimited |
| Messages/month | 100 | 5,000 | 25,000 | 100,000 | Custom |
| Knowledge Base | Basic | Advanced | Unlimited | Unlimited | Unlimited |
| URL Scraping | - | 100 pages | 1,000 pages | 10,000 pages | Custom |
| Team Members | 1 | 1 | 5 | 20 | Unlimited |
| Analytics | Basic | Basic | Advanced | Advanced | Advanced |
| Support | Community | Priority | Dedicated | Dedicated | |
| Custom Branding | - | - | ✓ | ✓ | ✓ |
| API Access | Limited | Full | Full | Full | Full |
| Webhooks | - | ✓ | ✓ | ✓ | ✓ |
| Integrations | Basic | Full | Full | Full | Custom |
Plan Limits
Agent Limits
- Free: 1 agent
- Starter: 3 agents
- Business: 10 agents
- Pro: Unlimited agents
- Enterprise: Unlimited agents
Message Limits
Message limits reset monthly. Unused messages don’t roll over.- Free: 100 messages/month
- Starter: 5,000 messages/month
- Business: 25,000 messages/month
- Pro: 100,000 messages/month
- Enterprise: Custom limits
Knowledge Base Limits
- Free: 10 documents, 5MB total
- Starter: 100 documents, 100MB total
- Business: Unlimited documents, 1GB total
- Pro: Unlimited documents, 10GB total
- Enterprise: Unlimited documents, custom storage
URL Scraping Limits
- Free: Not available
- Starter: 100 pages/month
- Business: 1,000 pages/month
- Pro: 10,000 pages/month
- Enterprise: Custom limits
Billing
Payment Methods
- Credit card (Visa, Mastercard, American Express)
- Debit card
- PayPal (select plans)
- Bank transfer (Enterprise)
Billing Cycle
- Monthly: Billed monthly
- Yearly: Billed annually (save 17%)
Upgrades and Downgrades
- Upgrade: Immediate, prorated billing
- Downgrade: Takes effect at next billing cycle
- Cancellation: Access continues until end of billing period
Usage Monitoring
Viewing Usage
- Go to your dashboard
- Navigate to Usage or Billing
- View current usage:
- Messages used/limit
- Agents created/limit
- Knowledge base size
- URL scraping pages used/limit
Usage Alerts
- 80% Warning: Email alert at 80% of limit
- 100% Limit: Service paused at limit (can upgrade)
- Daily Updates: Daily usage summary emails