> ## Documentation Index > Fetch the complete documentation index at: https://docs.convosphere.site/llms.txt > Use this file to discover all available pages before exploring further. # Features > Complete feature overview of Convosphere AI ## Core Features ### AI Agents Create intelligent chatbots that understand your business and help your customers. * **Multiple AI Models**: Choose from GPT-4, GPT-3.5, Claude, and more * **Custom System Prompts**: Define your agent's personality and behavior * **Model Parameters**: Fine-tune temperature, max tokens, and more * **Training Modes**: RAG, fine-tuning, or hybrid approaches ### Knowledge Base Train your agents with your own content. * **Document Upload**: PDF, Word, Text, Markdown files * **URL Scraping**: Add web pages or crawl entire websites * **Notion Integration**: Sync pages and databases automatically * **Real-time Updates**: Content updates reflect immediately * **Vector Search**: Fast, accurate content retrieval ### Chat Interface Beautiful, customizable chat widgets for your website. * **Multiple Widget Types**: Bubble, inline, full-page * **Custom Branding**: Colors, icons, themes * **Mobile Responsive**: Works on all devices * **File Uploads**: Users can upload files * **Suggested Replies**: Pre-defined response options * **Typing Indicators**: Real-time feedback ### Analytics & Insights Understand how your agents perform. * **Conversation Analytics**: Track conversations and messages * **User Satisfaction**: Collect and analyze feedback * **Popular Questions**: See what users ask most * **Response Times**: Monitor performance metrics * **Usage Statistics**: Track API usage and costs ## Advanced Features ### Integrations Connect with popular services. * **CRM**: HubSpot, Salesforce * **Communication**: Slack, Email * **E-commerce**: Shopify * **Automation**: Zapier, n8n * **Knowledge**: Notion ### Webhooks Receive real-time events in your applications. * **Event Types**: Messages, conversations, feedback, errors * **Signature Verification**: Secure webhook delivery * **Retry Logic**: Automatic retry with exponential backoff * **Custom Endpoints**: Configure your own webhook URLs ### API Access Programmatic control of your agents. * **REST API**: Full API access * **API Keys**: Secure authentication * **Rate Limiting**: Plan-based limits * **Webhooks**: Event-driven architecture ### Multi-Agent Support Manage multiple agents from one account. * **Agent Management**: Create, edit, duplicate agents * **Separate Knowledge Bases**: Each agent has its own knowledge * **Independent Analytics**: Track each agent separately * **Organization Support**: Team collaboration ## Training & Learning ### RAG (Retrieval Augmented Generation) Enhance responses with your knowledge base. * **Vector Search**: Fast semantic search * **Context Injection**: Relevant content in responses * **Source Attribution**: Show sources in responses * **Chunking Strategy**: Optimized content chunks ### Fine-Tuning Train custom models on your data. * **Custom Datasets**: Upload training data * **Model Training**: Fine-tune base models * **Job Tracking**: Monitor training progress * **Version Management**: Track model versions ### Hybrid Training Combine RAG and fine-tuning for best results. * **Best of Both**: RAG for knowledge, fine-tuning for style * **Flexible Configuration**: Mix and match approaches * **Optimized Performance**: Better accuracy and speed ## Deployment Options ### Website Embedding Embed agents on any website. * **Simple Script Tag**: One-line installation * **SPA Compatible**: Works with React, Vue, Angular * **Mobile Apps**: React Native, Flutter support * **Custom Domains**: Use your own domain ### API Integration Integrate directly into your applications. * **REST Endpoints**: Standard HTTP API * **Streaming Support**: Real-time responses * **Batch Processing**: Handle multiple requests * **Error Handling**: Comprehensive error codes ## Security & Compliance ### Authentication Multiple authentication methods. * **Email/Password**: Traditional credentials * **OAuth**: Google, Facebook, GitHub * **API Keys**: Programmatic access * **JWT Tokens**: Session management ### Data Security Your data is secure. * **Encryption**: Data encrypted at rest and in transit * **Access Control**: Role-based permissions * **Audit Logs**: Track all actions * **GDPR Compliant**: Privacy-first approach ## Use Cases ### Customer Support 24/7 customer support automation. * **FAQ Automation**: Answer common questions * **Ticket Escalation**: Route complex issues * **Multi-language**: Support 90+ languages * **Sentiment Analysis**: Understand customer emotions ### Sales Assistance Help customers find the right products. * **Product Recommendations**: Suggest products * **Qualifying Questions**: Identify needs * **Order Support**: Help with orders * **Upselling**: Suggest upgrades ### Internal Tools Support your team internally. * **HR Assistant**: Answer HR questions * **IT Support**: Technical help desk * **Knowledge Base**: Company documentation * **Onboarding**: New employee training ## Next Steps Create your first agent Choose the right plan Connect services For developers